For providers paid through VA Community Care
Earned. Proven. Defended.
You cared for the veteran. Don't give back what you earned by default. When a payment administrator demands money back, iClaimsGuard turns that demand into a tracked, evidence-backed response: you enter the claims it names, and ICG builds the case around each one — the evidence that answers it, and a record that is never erased. The software reports. People decide.
Private demo with sample files · nothing to install · resets when you leave
Earned. Proven. Defended.
Take-backs hide in remittance files: money withheld from a later payment, or an earlier payment reversed. iClaimsGuard surfaces each one, matches it to its claim where the payer's reference lines up exactly, and records it only when a person confirms it.
Each claim the demand letter names gets its own tracked demand, tied back to the letter, with its deadline and the evidence that answers it.
See it → The proofEvery document fingerprinted with SHA-256 and encrypted when stored, and re-checkable at any time. Every step kept with the time and a name. Nothing is overwritten.
See it → The deadlineThe respond-by date is recorded from the letter, and every case shows how many days are left to answer.
See it →From letter to response
Six steps, each one a real screen from the working product. Every screenshot below was taken on iClaimsGuard itself, walking the sample files through from start to finish.
Enter what the letter says — payer, the payer's reference, letter date, respond-by date, the total it demands, and the claims it names. Rows paste straight in from a spreadsheet, and the letter itself is stored securely with it.
A preview comes first. If the letter's total and its claim lines don't add up, you see the difference before anything is recorded.
The letter is recorded once and gets its own clawback number. A demand is created on every claim it names, each tied back to the letter, with the letter linked as evidence to all of them.
One letter in, a demand on each claim it names.
Which of the VA's seven audit layers produced the finding. What type of improper payment it alleges, from the federal list in 31 U.S.C. 3351(4). Whether the amount adds up findings on actual claims or projects a total from a sample.
iClaimsGuard suggests from the reason you record, but never saves a suggestion. A person records each answer and says how it is known — and the app turns it into precise questions to ask the payer.
The checklist fills itself from what was recorded: only the documents that fit this demand, each marked missing until a real document is linked from the Evidence Vault.
Every document is fingerprinted with SHA-256 and encrypted when stored, and can be re-checked at any time to prove it has not changed since upload.
One click opens a case tied to the demand and its deadline. Six steps — review, decide, gather evidence, send, record the payer's answer, close — each kept with the time and the person's name.
Nothing is overwritten. Reopening or going back is a new entry, with its reason.
Print the full case history for the response packet, and build the claim's evidence package — every stored document re-verified as the package is built.
What the demand said, what answered it, who did what, and when.
How it is built
iClaimsGuard never decides that a payer is right or wrong. It lays out what the demand says and what answers it. Every finding is recorded by a person, with how it is known.
Entries are added, never edited or deleted. A correction is a new entry. That is what makes the record trustworthy in a dispute.
Paid, recouped and still at stake are computed from the claim's own recorded events — each with how it was reached, never an opinion. The amount demanded is recorded exactly as the letter states it.
Earned. Proven. Defended.
Sign in to a private demo, load the sample claims, record the sample demand letter and take it all the way to a closed case. The Instructions switch walks you through every step.
iClaimsGuard is an analytical record of a provider's own claims, payments and demands. It is not legal advice, it does not decide that a payer or a demand is wrong, and it does not guarantee reversal, recovery, appeal success or elimination of a recoupment. The demo holds sample data only: do not enter real patient information.